Skip to main content
Plum Play Help Centre home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Plum Play
  2. Frequently Asked Questions

Frequently Asked Questions

General Product Information

  • Do you offer a build/ assembly service?
  • How long will it take to build my toy?
  • Can I buy Plum products for my pub or garden centre?
  • Do you ship products abroad?
  • How can I be sure that your products are ethically manufactured?
  • There is green mould on the wood. What should I do?
See all 9 articles

Swings and Climbing Frames

  • My Wooden Poles have Splits and Cracks - Is this normal?
  • Can I change the accessories on my round pole swing set?
  • Do I need to anchor and concrete my swing set into the ground?
  • How much space do I need for my swing/ playcentre?
  • How can I anchor or secure my product?
  • Why can't I get my brackets to fit?
See all 12 articles

Trampolines

  • Do I need to buy accessories with my trampoline?
  • There are so many different models! What should I look for when buying a trampoline?
  • What is the easiest way to fit my trampoline springs?
  • How do I need to maintain my trampoline?
  • What tools do I need to assemble my trampoline?
  • I need a spare part for my trampoline
See all 7 articles
Plum Play
English (Australia) English (United States)